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How to Check CSA Scores for Drivers?

image depicting a truck driver with csa score report

Navigating the roads in larger, heavier vehicles comes with its own set of challenges, especially for commercial motor vehicle (CMV) drivers, whose performance is always under scrutiny because of Compliance, Safety, and Accountability (CSA) scores. Understanding these scores is crucial for ensuring safety and compliance on the road. CSA scores reflect how safe the driver is and how closely they follow the rules and regulations, directly impacting their ability to make timely deliveries and manage the demands of varied terrains and weather conditions.

Today, let’s talk about Compliance, Safety, and Accountability (CSA) scores for drivers. The CSA program describes the performance of a commercial truck driver. It is like a report card that reflects how well the driver follows safety regulations while operating the vehicle. 

This score depends on factors like driving behavior, vehicle maintenance, etc.

In this blog, we will break down the process of checking and improving CSA scores in easy terms. As a driver, this quick and detailed blog by Matrack will help you learn about the most crucial element: safety while driving. 

What is a CSA Score?

Let us break it down. CSA stands for Compliance, Safety, and Accountability. It is a system that keeps tabs on your performance behind the wheel. It covers everything from how you handle your truck to how well you maintain it. 

Every time you drive, you leave footprints that shape your CSA score.

To keep things simple, let us understand it with an example. Let’s say you are traveling along a highway. Suddenly, you see an unexpected road closure. How do you handle that deviation? You may decide to follow the signs or take matters into your own hands. 

Whatever you do, your CSA scores get impacted. So, it’s all about making the right decisions on the road, irrespective of the circumstances.

How to Check CSA Scores?

To check your CSA score, follow these steps:

1. Go to

2. Scroll down until you see “Check Motor Carrier Safety and Performance Data.”

3. Log in with your name, U.S. DOT number, or MC number.

4. If you don’t have a PIN, register with your U.S. DOT number or MC number to get one.

5. Once you have your PIN, you can check your CSA score anytime. It might take a few days to get your PIN.

Understanding The Calculations Behind CSA Score

FMCSA handles the CSA. Each carrier or truck driver gets a rank compared to others in their group, like being placed on a leaderboard.

However, the FMCSA doesn’t hand out “CSA scores.” Instead, they use percentiles to show where truck drivers lie in the safe driving aspect.

All this safety info lives in a digital hangout called the FMCSA’s Safety Measurement System (SMS). Its data is updated monthly with fresh intel from roadside checks.

Inside this digital handbook, your safety performance gets divided into seven categories called Behavior Analysis and Safety Improvement Categories (BASICs). These cover everything from how you drive to how well you make decisions on the road.

Decoding the BASICs

Now that we know the conditioning behind the CSA, let us focus on the seven categories under BASICs. It will help us understand the sectors used to analyze the drivers’ behaviors.

  • High crash involvement history includes information like how frequently vehicles are involved in severe accidents.
  • Unsafe driving behaviors like abrupt lane changes, overspeeding, and not wearing a seatbelt.
  • Not maintaining the vehicle properly or ignoring mechanical problems forms a low CSA.
  • Hours of Service (HOS) violations where the driver overworks and doesn’t have enough resting stops.
  • Driving under the influence of drugs, alcohol, or medications results in low CSA.
  • Health conditions or lack of training are some of the fitness issues of drivers that affect CSA.
  • Mishandling of hazardous materials, missing paperwork, and leaking containers lead to lower CSA. 

Parameters of a Good CSA Score

Enough of theory; let us talk in numbers. Unlike examinations, getting a 100 percentile is equivalent to the worst performance, and having a 0 is the best.

Unsafe driving, crashes, HOS violationsGreater than 65 percentileFMCSA will intervene
Hazardous MaterialsGreater than 50 percentileSubject to investigations by the FMCSA
Fitness, neglected vehicle maintenance, impaired drivingGreater than 80 percentileConsidered low and subject to necessary actions by FMCSA
All categoriesLess than 50 percentileEligible for good CSA score benefits

Are there any Benefits of a Good CSA Score?

Lower premiums, fewer checks, increased authenticity and reliability, more leads or clients, and better talent acquisition are some of the many benefits of a good CSA score. Let us study about them in the below section. 

Generating more clients

Most clients tend to check the carrier’s CSA score before they hire. This benefit is because the figures are of public record. Clients prefer carriers with better CSA scores to ensure safety at its best. Current clients will also regularly check this data.

Lowering insurance costs

Companies with lower CSA scores may expect lower insurance premiums. People who have higher CSA scores might be labeled as high-risk and could face the possibility of paying increased insurance premiums.

Reducing compliance checks

Carriers with high scores will experience more frequent compliance checks, like roadside inspections and DOT audits. On the other hand, those with a lower score will have fewer checks.

Enhancing talent acquisition

CSA scores also matter to drivers, and responsible drivers would always prefer to work for responsible carriers that put safety first. High-performing and experienced drivers shy away from companies that have questionable scores.

Is There a Way to Improve CSA Scores?

One of the best ways to improve your CSA scores and avoid violations is using an electronic logging device (ELD).

ELD automatically records your driving hours and miles. An ELD helps you with vehicle maintenance, fuel management, and tax filings. Matrack is a leading provider of ELD solutions that are easy to install, affordable, and reliable. 

With Matrack ELD, you may access your data anytime, anywhere, and stay compliant with the FMCSA regulations.

Apart from the necessary investment in ELD, there are more tips and tricks. And guess what?

We talked to several fleet managers and compiled a list of the top insider tips and ways to improve CSA scores. This checklist covers almost everything you should know and will help you understand your weak areas surrounding CSA.

1. Pre-trip inspections

Believe us when we say that pre-trip inspections will solve half of your problems. Some common inspection outcomes are broken lights, flattened tires, or inaccurate air pressure. Repairs or maintenance beforehand lowers the chances of getting a high CSA score.

Did you know that broken lights result in a score of two to six in the rating? We hope it convinces you to schedule proper maintenance and pre-trip inspections. 

2. Good drivers

FMCSA shares how good drivers lower the crash rate by 8% and out-of-service rates by 17%. So, it is a wise decision to hire good truck drivers. If you want to identify the best drivers for your fleet, you should see their PSP report.

The candidate should talk to DOT inspectors properly, complete paperwork, and have good communication skills to answer questions related to law enforcement. 

3. Use technology to its maximum potential

The chances of having a perfect CSA score of 0% are higher if you work smartly. Several fleet management software are in the market that help you train drivers, maintain good driving habits, and keep an overall track of your fleet with just a few clicks. 

We all know how small changes make big wonders. Choosing the right and affordable fleet management solution will help you stay prepared for the strict laws and ever-changing trucking industry. 

Choosing the right solution depends on customer reviews, affordability, reliability, and security. 

Based on over a hundred truck driver reviews, Matrack is the safest and most reliable option in the trucking domain. The installation of FMCSA-approved ELD by Matrack will be enough to improve CSA scores and generate more clients and more income. 

Talk about a small investment leading to more savings and better business. You should visit the Matrack website right now. 

4. Driver training programs

Implement training programs to teach drivers about safe driving practices and the consequences of ignorant and aggressive driving. The most heavy charges and violations are aggressive or improper driving. 

Thus, make sure you train your drivers well. It will help you improve your CSA scores and enhance your presence in the market. 

Bottom Line

In conclusion, commercial truck drivers and carriers need to maintain a good CSA score. This score shows how well they follow safety rules and how the score affects things like business opportunities and insurance costs. 

By doing pre-trip inspections, hiring skilled drivers, using technology, and training drivers well, companies may improve their scores and make the roads safer. 

With the right strategies, businesses may build a reputation for safety and create a culture where everyone stays safe on the road.

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