Matrack Dispatch
Perfect Solution for Real-time Field Logistics Management
MATRACK DISPATCH – REAL TIME LOGISTICS MANAGEMENT – FEATURES
Matrack Inc Real-time Logistics Management
Matrack Dispatch is capable of processing over 100,000 deliveries a day!
Small to large scale fleet trucking Companies, trust their deliveries with Matrack Dispatch to optimize their delivery operations, provide real-time visibility and optimize customer communication.
Job Assigning
View technician availability and assign jobs in our scheduling system.
Scheduling & Tracking
Find the field workers with the right skill set, availability, and proximity to a job. You can view the real-time location of your field workers and when they are on their way to a job site.
On My Way
With the Dispatch mobile and desktop apps, you can implement real-time tracking, route optimization and “on my way” status notifications.
Real-Time Visibility
In a field-based delivery operation, when your drivers are beyond anyone’s ability to see, you truly need to recognize what’s happening. Matrack Dispatch provides real-time visibility into your mobile field operation, so you can be guaranteed that everything is going on easily and if there are special cases, you can deal with them pro-actively.
Route Planning
Matrack Dispatch delivers where legacy routing systems struggle with planning or force you to create restrictive territories. We also help you design and test templates for upcoming holiday weeks and seasonal fluctuations in your order volume. The majority of this guarantee you will showcase with the most ideal arrangement.
Route Optimisation
With Matrack Dispatch’s continuous optimization API, you can route a truck directly after a request is set. This takes into account, more astute scope quantification and consistent progress from taking requests to picking and loading your trucks.
Active Alerts
Our Active Alerting sends intelligent & contextual text messaging or emails to your customers alerting them.
Technician Notes
Technicians can add notes and photos to any jobs right from their phone to keep everyone informed.
Smart Notification
Built-in SMS and email notifications automatically keep the service provider, customers and technicians in sync, with scheduled appointment reminders.
Customer Payments
Let technicians accept credit card payments in the field.
Customer Ratings
Allow customers to rate their service after a job is completed and respond to feedback immediately with a 5-star rating.
DOT Compliance
Matrack Dispatch gives you the ability to maintain driver logs electronically and keep them ready to present it to the officer.
Telematics, IFTA Reporting, Hours of Service
Matrack Dispatch is also specialized in the telematics industry.
Matrack Inc HOS
A device in conjunction with a Matrack HOS device installed in your truck, your iOS or Android smartphone can do everything from arriving/departing, telematics, e-logs, DVIR, scanning, and digital POD.
Mobile App
Use the mobile app as your portal to managing and status jobs from the field.
Schedule Jobs
Scheduling jobs in advance helps your business stay on top. Preassigned Jobs will be reminded and Route planning will be automated along with daily assigned jobs.
Why Matrack ?
Efficient Fleet Management
Easy to Implement
User Friendly Interface
24×7 Support
Great Mobile App
Effective Alerts and Reporting
Easy
Convenient
Robust
Efficient