Perfect Solution for Real-time Field Logistics Management

Job Assigning

View technician availability and assign jobs in our scheduling system.

Scheduling & Tracking

Find the field workers with the right skill set, availability, and proximity to a job. You can view the real-time location of your field workers and when they are on their way to a job site.

On My Way

With the Dispatch mobile and desktop apps, you can implement real-time tracking, route optimization and “on my way” status notifications.

Real-Time Visibility

In a field-based delivery operation, when your drivers are beyond anyone’s ability to see, you truly need to recognize what’s happening. Matrack Dispatch provides real-time visibility into your mobile field operation, so you can be guaranteed that everything is going on easily and if there are special cases, you can deal with them pro-actively.

Route Planning

Matrack Dispatch delivers where legacy routing systems struggle with planning or force you to create restrictive territories. We also help you design and test templates for upcoming holiday weeks and seasonal fluctuations in your order volume. The majority of this guarantee you will showcase with the most ideal arrangement.

Route Optimisation

With Matrack Dispatch’s continuous optimization API, you can route a truck directly after a request is set. This takes into account, more astute scope quantification and consistent progress from taking requests to picking and loading your trucks.

Active Alerts

Our Active Alerting sends intelligent & contextual text messaging or emails to your customers alerting them.

Technician Notes

Technicians can add notes and photos to any jobs right from their phone to keep everyone informed.

Smart Notification

Built-in SMS and email notifications automatically keep the service provider, customers and technicians in sync, with scheduled appointment reminders.

Customer Payments

Let technicians accept credit card payments in the field.

Customer Ratings

Allow customers to rate their service after a job is completed and respond to feedback immediately with a 5-star rating.

DOT Compliance

Matrack Dispatch gives you the ability to maintain driver logs electronically and keep them ready to present it to the officer.

Telematics, IFTA Reporting, Hours of Service

Matrack Dispatch is also specialized in the telematics industry.

Matrack Inc HOS

A device in conjunction with a Matrack HOS device installed in your truck, your iOS or Android smartphone can do everything from arriving/departing, telematics, e-logs, DVIR, scanning, and digital POD.

Mobile App

Use the mobile app as your portal to managing and status jobs from the field.

Schedule Jobs

Scheduling jobs in advance helps your business stay on top. Preassigned Jobs will be reminded and Route planning will be automated along with daily assigned jobs.